Beyond Check-In: 6 Things Airlines Can Do With Their Companion Apps
Airline apps with companion features are fast becoming an integral extension for managing passenger relationships. It's a trusted link that...
Jul
31
2018
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Jul
11
2018
Make it Personal: Why Personalized Customer Experiences Matter to Modern Travelers — and How to Blend it With Retail
The way travelers explore the world has changed. They seek authentic, personalized experiences. These experiences are so important, that 87...
Feb
01
2018
How a Connected Crew Can Benefit Your Airline
Technology is becoming so tightly woven into our lives that we've come to expect connectivity to be constant and ubiquitous...
Nov
15
2017
How Airlines Can Leverage Analytics to Create Better Passenger Experiences
From flight shopping to booking to online check-in, the number of digital touchpoints an airline has with its customers have...
Oct
18
2017
Going the Extra Mile: How Airlines are Improving Fuel Efficiency
It's no wonder airlines are keen to improve fuel efficiency when fuel is typically one of their largest operating expenses. According...
Aug
30
2017
In The Know: Why Inflight News Services Matter to Productivity Flyers
No news is not good news for productivity flyers who make their living by staying in-the-know. While we often associate the...
Apr
26
2017
Content Kitchen: A Recipe to Strengthen Airline Brands
Ever wondered how to best prepare fried spider? Have you ever heard of the art of Japanese candy sculpture? Or...
Nov
30
2016
Connecting the Business and Pleasure of Flying
How to measure the value of IFEC. The airline industry is going through a period of change that is unprecedented in...